ISO 20000-1 Information Technologies Service Management System

What is ISO 20000-1 Information Technology Service Management System?

ISO 20000-1 Information Technology Service Management System is a system that guides how companies operating in the field of information technology should approach management and operations. It evaluates the methods to be applied in service and management processes as well as guidance procedures. It attracts attention in all businesses aiming to be certified in information technology. This system, which is highly valuable for enterprises, also ensures service delivery within a certain standard framework.

What is the Purpose of ISO 20000-1 Information Technology Service Management System?

ISO 20000-1 is not evaluated as a standalone standard but is used in conjunction with certain other standards. In this context, it can be stated that this standard, which plays a very important role in providing guidance, was released in its most updated form in 2018. Thanks to this system, which serves as a guide for service methods, implementation techniques, and all related matters, it is possible to carry out more successful work in the field of information technology.

What are the Benefits of ISO 20000-1 Information Technology Service Management System?

It should be noted that within the scope of the ISO 20000-1 System, information technology companies have a highly valuable function. In this context, it is important to note that a company applying for certification will gain the following advantages. Here are the various key advantages that an IT company can achieve:

• Reducing costs to reasonable levels,
• Increasing accessibility to the company,
• Making arrangements regarding capacity,
• Ensuring the efficiency of resources,
• Improving workforce productivity.

Within the framework of all these evaluations, you should not forget that you can choose the highest quality solutions. You should also remember that by receiving support in the processes of obtaining a high-quality ISO Certificate, you can gain a valuable experience.

What Does ISO 20000-1 Information Technology Service Management System Cover?

A large number of brands working in the field of information technology operate to provide services in compliance with standards. In this framework, the main goal is to improve service standards. For companies that want to align their services with IT standards and ensure quality, choosing this certificate is very important. In this context, you can also get involved in the certification processes for your business.

Why is the ISO 20000-1 Certificate Obtained?

The ISO 20000-1 Certificate is considered one of the most important solutions preferred for ensuring compliance with standards and meeting legal obligations. As one of the most commonly preferred certificates, ISO 20000-1 enables you to benefit from the following advantages by initiating the certification process.

• Understanding customer needs and improving service standards,
• Enhancing IT capabilities to a better level,
• Improving service quality and offering services with respected approaches,
• Reducing IT management and operational costs to reasonable levels.

With all these advantages, you can also obtain the ISO 20000-1 Certificate for your business.

Who Can Obtain the ISO 20000-1 Certificate?

Organizations that wish to obtain the ISO 20000-1 Certificate are those operating in the field of Information Technology. In this context, the characteristics of such companies are generally well-defined. As a framework standard, this certificate is not typically suitable for companies operating in other sectors.

How to Obtain the ISO 20000-1 Certificate?

The only requirement for obtaining the ISO 20000-1 Certificate is to apply to an independent and accredited organization and complete the necessary applications. As KiosCert, while providing the necessary solutions in this regard, we also adopt a needs-focused approach.

Where to Obtain the ISO 20000-1 Certificate?

After applying to an independent and accredited organization to obtain the ISO 20000-1 Certificate, you can complete your certification process. The main goal of this process is to evaluate the company's compliance with the standard. The certificate is granted within the scope of a quality process.