What is ISO 20000-1 Information Technology Service Management System?

ISO 20000-1 Information Technologies Service Management System is a system that will guide companies providing services in the field of information technologies on how to approach their management and activities. The methods and guidance processes to be applied in service and management processes are evaluated. It draws attention in all businesses that aim to document information technologies. This system, which is very valuable for businesses, also provides service within the framework of a certain standard.

What is the Purpose of ISO 20000-1 Information Technology Service Management System?

ISO 20000-1 is not considered as a stand-alone standard, but is used with certain standards. In this context, it can be stated that this standard, which has a very important role in guiding, was put into use in its most up-to-date form in 2018. It is likely that more successful studies will be carried out in the field of information technologies thanks to this system, which is a guide on service methods, application methods and all other issues.

What are the Benefits of ISO 20000-1 Information Technology Service Management System?

It should be mentioned that information technology companies have a very valuable function within the framework of the ISO 20000-1 System. In this context, it is important to state that a company applying for a certificate will gain the following advantages. Here are the important advantages of an information technology company;

  • Reducing costs to reasonable levels,
  • Increasing the company's accessibility,
  • Making arrangements on capacity,
  • To ensure the efficiency of resources,
  • To make improvements in the workforce.


Within the framework of all these evaluations, you should not forget that you can choose the best quality solutions. You should not forget that you can get a quality experience by getting support in the processes of obtaining the highest quality ISO Certificate.


What does ISO 20000-1 Information Technology Service Management System Cover?

A significant part of the brands working in the field of information technologies act in order to provide services in accordance with the standards. In this framework, the aim is to improve service standards completely. It is very important to choose this document for companies that want to comply with information technology standards in order to put the service in a more reasonable framework and to achieve quality. In this context, you can also be involved in the process of obtaining documents for your business.

Why Obtain ISO 20000-1 Certificate?

ISO 20000-1 Certificate is considered as one of the most important solutions preferred in order to comply with standards and fulfill legal obligations. In this context, thanks to ISO 20000-1, which is one of the most preferred documents, you can perform the certification processes in order to achieve the following advantages.

  • Understanding customer needs and improving service standards,
  • To improve IT skills,
  • Increasing the quality of service and providing services with respectable approaches,
  • Reducing IT management and operating costs to reasonable levels.

Within the framework of all these privileges, you can get ISO 20000-1 Certificate for your business.

Who Can Get ISO 20000-1 Certificate?

The institutions that want to obtain ISO 20000-1 Certificate are the institutions operating in the field of Information Technologies. In this context, the characteristics of the companies are generally clear. This document, which is considered as a framework standard, is unlikely to be preferred by businesses operating in other sectors.

How to Get ISO 20000-1 Certificate?

The only thing required to obtain ISO 20000-1 Certificate is to complete the necessary applications after an application is made to an independent and accredited institution. As KiosCert, we do not neglect to adopt a need-oriented approach while providing the necessary solutions in this regard.

Where to Get ISO 20000-1 Certificate?

It is possible to complete your certification process after applying to an independent and accredited institution in order to obtain ISO 20000-1 Certificate. At the base of this process, the aim is to evaluate the compliance of the enterprise with the standard. The document is obtained within the framework of a quality process.

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