ISO 10002 Customer Satisfaction Management System

ISO 10002 is a management system that helps you identify areas where you can eliminate the causes of complaints, defines the management tools necessary for more effective and efficient management of customer complaints, and enables more customers to be satisfied with the service you provide.

Why ISO 10002;

• With ISO 10002, increasing loyalty makes it easier to retain your customers.
• With ISO 10002, customer feedback helps you guide your company's vision.
• With ISO 10002, your staff will become more aware and attentive to complaints.
• With ISO 10002, your organization's reputation improves.
• With ISO 10002, complaint recurrence decreases.
• With ISO 10002, you make your customers feel valued.

Gain with ISO 10002;

With ISO 10002, you achieve long-term profitability through customer satisfaction and a loyal customer portfolio, allowing you to build a reputation in the service sector.