ISO 22483 TOURISM QUALITY MANAGEMENT SYSTEM

ISO 22483 TOURISM QUALITY MANAGEMENT SYSTEM WHAT IS IT?

ISO 22483 Tourism Quality Management System is the standard for the services and features provided by tourism service providers, including the requirements for facilities and equipment used, in order to make the right decisions for hotels and consumers operating in the tourism sector.

This document determines the quality requirements related to personnel, services, events, entertainment, security, maintenance, cleaning, supply management, and guest satisfaction for hotels. The requirements apply regardless of classifications and categories, and whether the services are provided directly by the staff or by a subcontractor.

In today’s increasingly competitive environment, companies have key objectives they must achieve.

Some of these objectives stand out in terms of criticality;
• Meeting Customer Needs
• Reducing Costs, Increasing Efficiency
• Launching New Products and Services
The first thing required is that everyone knows what they should do. ISO 9000 is a Quality Management System model used to create a quality system that can achieve these objectives. In addition, the ISO 9000 Quality Management System is a standard that can be applied not only to manufacturing organizations but also to organizations in tourism, finance, insurance, healthcare, and other service sectors.

The model in question outlines a series of requirements for a basic management system based on common sense and provides the applicable tools for implementation. At the same time, the goals are to reduce costs, improve the development of system control by management, meet customer expectations, and increase efficiency across the entire organization. ISO 9001:2015 Quality Management System encompasses the basic principles of Total Quality Management.

For more information and to get a quote about ISO 22483 certification from all over Turkey, especially from İzmir and Denizli, you can apply to Kioscert.